Politica de confidentialitate

All the personal data you provide to us as a user/visitor will be processed only for the purpose of offering the services associated with the www.SkinPassion.ro website under optimal conditions.

By completing the registration form on www.SkinPassion.ro, the user declares that he gives, expressly and unequivocally, his consent for his personal data to be processed and used in the future by the administrators of www.SkinPassion.ro for the following purposes :

- Establishing contact with clients;

- Order processing;

- Participation in contests, promotions;

- Transmitting non-commercial or administrative messages (regarding changes to the site, user account, etc.);

- Sending offers, promotions, advertising and marketing messages regarding the activity of www.SkinPassion.ro and of third parties with whom www.SkinPassion.ro has relations of any nature (including commercial);

- Transmission of data to specialized courier companies for the purpose of delivering orders.

The company will retain personal data and use it for the purpose of informing users about the status of the account on www.SkinPassion.ro, regarding the evolution and status of orders, as well as in evaluating the products and services offered.

The information requested in the case of online payments falls under the conditions of use of payment processors, and www.SkinPassion.ro will not request or store any details related to your card.

If you have questions or concerns about these privacy terms, do not hesitate to contact us via the dedicated contact form or at the email address: contact@skinpassion.ro

GDPR Privacy Policy - PERSONAL DATA PROCESSING ACCORDING TO REGULATION (EU) 2016/679
The Privacy Policy describes the categories of your data that we process, the manner and purposes in which we collect them, in which situations we transfer personal data and the various rights and options available to you in this regard. At the same time, our Privacy Policy details how we process personal data in managing the relationship with customers.

1. Principles of data protection
Personal data will be collected only for the specified, explicit and legitimate purposes (presented in point 3).

The data will not be processed to third parties in a manner incompatible with those purposes;

In case of updates of the transmitted data, the consent remains in force until www.SkinPassion.ro is notified in this regard by you;

The processing of personal data will be done in a legal, fair and transparent manner;

All personal data will be kept confidential and stored in a manner that ensures the necessary security;

Personal data will not be distributed to third parties, unless this is necessary to achieve the purposes presented in point 3.;

The persons concerned have the right to request access to personal data, their rectification and deletion, opposition or restriction of data processing, as well as the right to data portability.

2. Personal data and their collection
The data we collect may include the following:
Personal data includes all types of direct or indirect information (i.e. used in connection with other data) that refer to the subject natural person, such as: name and surname, e-mail address, postal address, mobile phone number or landline and other similar contact data necessary to make contact with you in order to process orders placed or for any other objectives planned in relation to you;

- We collect login data for accessing the online shop account www.SkinPassion.ro

- We collect through Google Analytics data about your device and how you and your device interact with our products;

- We collect through Google Analytics data about the features you use, the items you purchase from our web pages you visit;

- We collect through Google Analytics data about the device and network you use to connect to our products, namely geographic location, language, operating system. No information is collected about software applications installed on the device, or product keys.

IMPORTANT: ALL THE INFORMATION COLLECTED BY GOOGLE ANALYTICS THROUGH OUR SITES IS ONLY AT A STATISTICAL LEVEL, THEY CANNOT BE ASSOCIATED WITH A SPECIFIC PERSON. IT IS POSSIBLE FOR GOOGLE ANALYTICS TO STORE IP INFORMATION, BUT THAT INFORMATION IS NOT AVAILABLE TO US. WE CAN ONLY SEE THE DATA GENERATED STATISTICALLY.

We collect information from or about the computers, phones or other devices from which you access the www.SkinPassion.ro website, depending on the permissions you have granted, such as:
- operating system, hardware version, device identifiers;

- device locations;

- Internet service provider (ISP) name, browser type, language and time zone, IP address.

Log information
When you use the Service, we automatically collect and store certain information in logs on the server, such as:

- details about how you used the service, such as search queries;

- details regarding navigation through the pages of the Site and actions in the interaction areas;

- IP address;

- information about device events, such as errors, system activity, hardware settings, browser type, browser language, date and time of your request and referring URL;

-cookies.

3. The purpose of collecting personal data
Any communication related to informing the natural person regarding the validation, dispatch and invoicing of orders, solving cancellations or problems of any nature related to an order, to the goods purchased from the online store www.SkinPassion.ro;

Any communication related to informing the natural person regarding the postal/courier shipment of samples, informative materials, promotional materials;

Any communication to natural persons from our database related to the sending of informative newsletters and/or periodic alerts, product news, feedback forms, or other actions or activities of the company, transmitted through the use of electronic mail (e-mail, SMS) of the natural person;

Compliance with legal obligations;

IMPORTANT: Also, where the case or the situation requires it to achieve the purpose defined above (titled for example: sending an order, processing an order with card payment, sending parcels with samples, informative/promotional materials), www .SkinPassion.ro can provide personal data to other partner companies, but only on the basis of a confidentiality commitment from them, by which they guarantee that this data is kept safe and that the provision of this personal information is done in accordance with the legislation in force, after as follows: courier service providers, marketing service providers, payment/banking service providers, IT service providers, or other similar services. If you do not agree with the disclosure of personal data of these companies, please contact us at the email address contact@skinpassion.ro with the subject DPO.

Personal information can also be provided to the General Prosecutor's Office, the Police, the courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of expressly formulated requests.

4. Use of personal data
We will use the personal data only for the purpose for which they were collected and we will store the data only as much as is necessary for the purposes mentioned above (point 3);

5. Security of processing
We will process data securely, apply and maintain appropriate technical measures to protect personal data against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, in particular when processing involves the transmission of data over a network, as long as and against any other form of illegal processing.

Questions related to the security of personal data can be sent to us at the email address contact@skinpassion.ro.

6. Access and rectification or deletion of personal data
You have the right to request at any time access to: rectification, portability, deletion or restriction of the processing of collected data; to keep your personal data updated, we recommend that you inform us of any change or discrepancy;

The expressed consent will remain valid until it is withdrawn by you.

Once you have expressed your disagreement in writing, your personal data will no longer be processed and appropriate steps will be taken to delete any records of your personal data.

Consent can be withdrawn at any time, free of charge, by accessing the UNSUBSCRIBE link in the footer of any email received from www.SkinPassion.ro or by directly sending your request in writing to contact@skinpassion.ro.

To view or modify personal data or to obtain information related to personal data, as well as for any dissatisfaction related to the processing of personal data, you can contact us using the email address contact@skinpassion.ro.

We remind you of the rights granted by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, including the right to information, access, rectification, not to be subject to a decision based exclusively on automatic processing, the right to deletion.

You can exercise any of these rights by email at contact@skinpassion.ro or send us a signed and dated letter at our headquarters. We may ask you to prove your identity by providing us with a copy of a valid means of identification to comply with our security obligations and to prevent unauthorized disclosure of data.

We will consider any requests or complaints we receive and provide you with a response in a timely manner. If you are not satisfied with our answer, you can submit the complaint to the National Supervisory Authority for the Processing of Personal Data - based in Bd. Gheorghe Magheru no. 28-30, Bucharest, Romania.

7. Updates to this privacy policy
This Privacy Policy was last updated in March 2020. We reserve the right to periodically update and amend this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In case of any such change, we will display on the company's website, the modified version of the Privacy Policy